Privacy Policy – SEB Housing Waitlist

Effective Date: January 7, 2026 · Last Updated: March 6, 2026

This Privacy Policy describes how SEB Housing ("SEB Housing," "we," "us," or "our") collects, uses, and protects the personal information you provide when joining a property waitlist through our waitlist application, located at waitlist.sebhousing.com (the "Waitlist Portal").

Please read this policy carefully. By submitting your information through the Waitlist Portal, you agree to the practices described below.

1. Who We Are

SEB Housing is an affordable housing compliance consultant. Our corporate website is sebhousing.com. The Waitlist Portal is an official SEB Housing service used to manage applicant waitlists on behalf of residential property owners and operators.

2. Information We Collect

When you submit a waitlist application, we may collect the following information:

• Full name
• Email address
• Phone number
• Current physical address
• Household size and dependent information
• Income information (where applicable, to assess eligibility for income-restricted units)

We do not collect Social Security numbers, payment card information, or financial account details through the Waitlist Portal.

3. Why We Collect This Information

We collect your information for the following purposes:

• Waitlist management – To place you on and manage your position in a property waitlist.
• Eligibility determination – To assess whether you meet the eligibility requirements for specific housing programs (e.g., age-restricted, income-restricted, or HUD-regulated units).
• Communication – To contact you when a unit becomes available or when your application status changes.
• Regulatory compliance – To comply with applicable federal, state, and local housing regulations, including requirements set by the U.S. Department of Housing and Urban Development (HUD).

We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. Data collected through this portal is shared only with the property owner or operator on whose behalf SEB Housing is administering the waitlist.

4. Legal Basis for Collecting Sensitive Information

Certain fields — including date of birth and household income — are collected because they are legally required or necessary to determine eligibility under the terms of SEB Housing's participation in regulated affordable housing programs. These programs may require compliance with HUD guidelines or other applicable federal and state regulations.

We understand that sharing this information requires trust. We are committed to collecting only what is necessary and protecting what you share with us.

5. How We Store and Protect Your Information

• All data submitted through the Waitlist Portal is transmitted using industry-standard SSL/TLS encryption.
• Data is stored in secure, access-controlled systems. Access to applicant data is limited to authorized SEB Housing staff on a need-to-know basis.
• We retain waitlist data for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law.
• We do not store payment card numbers or other financial account credentials.

6. Information Sharing

We do not sell your personal information. We may share your information in limited circumstances:

• Service providers – We work with technology vendors (such as our hosting provider) who process data on our behalf under confidentiality agreements.
• Legal requirements – We may disclose information if required by law, court order, or governmental authority.
• Housing partners – Waitlist data is shared with the property owner or operator on whose behalf SEB Housing is administering the waitlist, solely for the purpose of processing your application.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to access the information we hold about you
• The right to correct inaccurate information
• The right to request deletion of your information (subject to legal retention requirements)
• The right to withdraw your waitlist application at any time

Depending on your state of residence, you may have additional rights under applicable state privacy laws. SEB Housing does not sell personal information. To exercise any of these rights, contact us at the information below.

8. Children's Privacy

The Waitlist Portal is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child under 13 has submitted information through our portal, please contact us immediately.

9. Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to report a privacy concern, please contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

This Waitlist Portal is an official service of SEB Housing. If you did not intend to apply for SEB Housing waitlists, please do not submit your information and navigate away from this page.